12 BSt – Directing Test 1
The number of attempts remaining is 3
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1. Which principle of directing ensures that an employee receives orders from only one superior, preventing confusion?
Unity of Command is the principle that dictates instructions should come from one superior only.
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2. Promotions, which allow employees to move to a position of higher responsibility, are classified as which non-financial incentive?
Career Advancement Opportunity (promotions) is a non-financial incentive.
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3. Which concept is defined as the process of influencing the behavior of people to strive voluntarily toward the achievement of goals?
Leadership is defined as the process of influencing behavior voluntarily toward goal achievement.
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4. According to the Motivation Process, what step immediately follows the experience of “Tension” arising from an unsatisfied need?
The motivation process sequence is Unsatisfied Need $rightarrow$ Tension $rightarrow$ Drives $rightarrow$ Search Behaviour.
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5. A supervisor performs a vital role by acting as a link between the workers and the:
The supervisor acts as a link between the workers and the management, helping to avoid misunderstandings and conflicts.
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6. Which benefit of motivation helps the manager introduce changes within the organization smoothly by addressing resistance?
Motivation helps managers introduce changes smoothly by changing negative attitudes and reducing resistance to change.
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7. Directing is often referred to as the function that helps to initiate action because:
Directing is crucial as it initiates action, while other functions merely prepare a setting or framework.
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8. Providing a prestigious job title, recognition, and status is aimed at satisfying which of Maslow’s higher-order needs?
Esteem Needs are satisfied by providing status, recognition, and job titles.
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9. Which non-financial incentive involves redesigning jobs to offer greater variety, autonomy, and responsibility to the employee?
Job Enrichment focuses on designing jobs with greater variety, autonomy, and responsibility.
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10. Which motivation technique involves giving employees shares of the company below the market price, often used in IT companies like Infosys?
Co-partnership or Stock option involves allotting shares below the market price and is cited as a financial incentive used by companies like Infosys.
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11. The position of a supervisor in the organizational structure is defined as a managerial position immediately above the:
The supervisor holds a managerial position at the operative level, located immediately above the workers.
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12. Supervisory leadership is important because it contributes directly to the workers’ maintenance of:
Supervisory leadership is credited with building up high morale among workers.
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13. Which feature characterizes motivation as something that cannot be seen but must be inferred from the person’s goal-directed behavior?
Motivation is characterized as an internal feeling.
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14. The need for affection, friendship, and belonging, often satisfied by cordial relations with peers, falls under which category of Maslow’s hierarchy?
Affiliation/Belonging Needs relate to affection, friendship, and cordial relations.
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15. Retirement benefits such as Provident Fund (PF), pension, and gratuity are classified as which type of incentive?
Retirement Benefits (PF, pension, gratuity) are measurable in monetary terms and are classified as financial incentives.
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16. Which category of needs in Maslow’s theory is satisfied primarily by basic salary and minimum job requirements?
Basic Physiological Needs (primary needs) are satisfied by providing a basic salary.
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17. Job security, stability of income, and pension plans are measures used by management to satisfy which level of Maslow’s Need Hierarchy?
Job security and pension plans are factors used to satisfy Safety/Security Needs.
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18. Which element of directing involves guiding the efforts of employees and overseeing what is being done by subordinates?
Supervision is defined as guiding efforts and overseeing the work performed by subordinates.
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19. What term is used to describe the inner state that arises from human needs, such as hunger or security?
A Motive is defined as the inner state arising from needs.
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20. If an employee is given greater freedom and authority to take decisions, this is an example of which non-financial incentive?
Employee Empowerment involves giving more autonomy and powers.
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21. According to Maslow’s Need Hierarchy Theory, which assumption states that a person moves to the next higher level only when the lower need is satisfied?
Maslow’s theory assumes that needs are hierarchical and a person moves to the next higher level only when the lower need is satisfied.
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22. The highest level in Maslow’s hierarchy, which includes the drive for growth, self-fulfillment, and achievement of personal goals, is:
Self Actualisation Needs represent the highest level, focusing on growth and self-fulfillment.
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23. Which management function is described as the process of instructing, guiding, counselling, motivating, and leading people to achieve organizational objectives?
Directing is defined as the process that encompasses instructing, guiding, counselling, motivating, and leading individuals.
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24. The principle of directing that requires managerial communication to include clear instructions and proper feedback is known as:
Managerial communication requires clear instructions, total understanding, and proper feedback.
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25. Which characteristic of directing states that it occurs at every level where a superior–subordinate relationship exists?
Directing takes place wherever superior-subordinate relations exist, thus occurring at every level of management.
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