12 BSt – Directing Test 2
The number of attempts remaining is 3
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1. Communication between a subordinate reporting to a superior is classified as:
Communication from a subordinate to a superior is classified as Upward Vertical Communication.
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2. If Maslow’s assumption that a satisfied need no longer motivates were proven false, the foundation of the Maslow’s Need Hierarchy Theory would be undermined. This is an example of which theoretical assumption?
A key assumption of the theory is that a satisfied need no longer motivates.
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3. What is the primary purpose of providing good on-the-job training, a crucial role performed by the supervisor?
The supervisor is responsible for providing good on-the-job training.
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4. Which formal communication network uses the manager as the central hub, where all subordinates communicate only with the manager, and the manager communicates with all subordinates?
The Wheel network positions the superior at the center, communicating with all subordinates.
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5. The Democratic or Participative leadership style is characterized by the leader:
The Democratic style encourages participation and develops plans in consultation with subordinates.
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6. Communication is considered the basis of coordination in an enterprise because:
Communication acts as the basis of coordination; if communication stops, activity ceases.
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7. The element of directing that involves the exchange of ideas, views, facts, and feelings to create a common understanding is known as:
Communication is the process of exchange of ideas, views, facts, and feelings intended to create common understanding.
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8. When a superior consciously avoids providing proper incentives to a subordinate, this results in which type of communication barrier?
Lack of proper incentives is listed specifically as a Personal Barrier to communication.
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9. The ability of a leader to maintain good interpersonal relations and a congenial work environment is highlighted as a key component of leadership:
Leadership is important because it maintains personal relations and a congenial work environment.
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10. Which Grapevine network is considered the most popular, where an individual communicates only with trusted persons, who in turn communicate with their trusted persons?
The Cluster network is cited as the most popular Grapevine network.
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11. What importance of leadership focuses on its ability to help subordinates develop potential and provides training for future management roles?
Leadership provides training and helps build successors.
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12. In which leadership style does the leader give orders and expect subordinates to obey them, relying on one-way communication?
The Autocratic (Authoritarian) style involves giving orders, expecting obedience, and using one-way communication.
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13. The element of the communication process that acts as a hindrance or obstruction to the communication flow is termed:
Noise is defined as the hindrance or obstruction in the communication process.
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14. If a newly appointed CEO introduces a major cultural overhaul to instill leadership qualities and build “warrior-entrepreneurs,” this demonstrates the importance of directing in:
Case studies (like Ford Motor Company) show that directing is crucial for cultural overhaul and instilling leadership qualities. This aligns with introducing needed changes.
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15. Which measure for improving communication effectiveness suggests involving subordinates in decision-making?
Consulting others before communicating, such as involving subordinates, is a measure to improve effectiveness.
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16. Communication that flows through the officially established channels, either oral or written, is classified as:
Formal communication flows through official channels and can be oral or written.
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17. Which type of communication arises spontaneously from social needs and does not follow the formal lines of the organizational hierarchy?
Informal communication (Grapevine) takes place spontaneously without following formal lines, arising from social needs.
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18. In the communication process, what is the action of converting the message into symbols, pictures, or words?
Encoding is converting the message into symbols.
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19. According to the principles of directing, what is the desired outcome of the ‘Harmony of objectives’ principle?
Harmony of objectives requires aligning individual needs (such as higher pay) with organizational goals (such as higher productivity).
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20. When an employee interprets a word differently than the manager intended because the symbols have different meanings, this is categorized as a:
Semantic Barriers include issues like Symbols with different meanings.
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21. Which characteristic of directing highlights that it flows exclusively from a superior to a subordinate through the organisational hierarchy?
Directing flows from top to bottom through the organizational hierarchy.
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22. When rigid rules and complex organizational structure prevent information from flowing freely, this creates a:
Rigid rules and procedures, along with complexity in the structure, are defined as Organisational Barriers.
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23. Premature evaluation, where the receiver jumps to conclusions before the message is complete, falls under which category of communication barriers?
Premature evaluation is listed as a Psychological Barrier, related to emotional and mental factors.
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24. The lack of willingness of a subordinate to communicate potential problems to a superior, perhaps due to fear of challenge to authority, is classified as a:
Fear of challenge to authority and unwillingness to communicate are listed as Personal Barriers.
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25. Which leadership style provides the highest degree of independence to followers, with the manager acting primarily as a support and information supplier?
Laissez faire or Free-rein style uses minimal power and grants followers high independence, where the manager acts as support.
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